Original Procedure to Replace Your Faulty Samsung Galaxy Note 7?

So, the Samsung Galaxy Note 7s are officially recalled. That means you can get a replacement of your current (faulty battery) Galaxy Note 7 with a new one. You won’t need to spend another penny on this process. This whole process is taken responsibility by the Samsung itself for the sake of customer safety of their premium customers (after all they are the ones who survive a company from being turning down).



Countries in which already got the Samsung Galaxy Note 7s sold will be getting the replacement in the late weeks of September and those which are yet to get it launched (like as in India) will be getting it with a little more delay. The pre-bookings will be getting a free Gear VR (latest version) along with the device as a compensation for the waiting.

The battery cell issue is not full detailed on the Samsung website but given a notice about the replacement call.

Don’t take exchanging of Galaxy Note 7 easily

It is not as easy as taking your device to the Samsung service center and get it replaced. There are certain proceedings you must remember. Before we go through the procedure, you better know that Samsung is speeding up the replacement all over the world by September 21st of this year. So gather up things that you need to carry along. Possible add the following in your list.

#1 Take the whole package of your Samsung galaxy Note 7 including all the accessories and the box as well.

#2 Take the invoice or the bill along with you. Bill is necessary of course.

#3 Take a backup of your data including the phone numbers, photos, calendar entries and documents at your home before you take it to replacement.

#4 Note down the IMEI number of the current Galaxy Note 7. You can dial *#06# for checking your IMEI number or you can find it in Settings.

#5 After taking backup, factory reset your device and make sure no personal data exists on it anymore.

How to identify the replacement?

It is important to make sure that you got the correct replacement for your faulty Galaxy Note 7. In order to identify the new Galaxy S7, check for the following icons and symbols on the package as shown below.


A valid replacement will have the following details on the package.

#1 A blue ‘S’ mark

#2 A small black square

#3 Unique IMEI number

Samsung fears Apple iPhone 7

The fact why Samsung is taking this very prestigious is that the Apple has already introduced the new iPhone into the market, the iPhone 7. As the buzz for iPhone 7 is not that vibrating, this might benefit Samsung to hold their Galaxy Note 7 customers till replacement.

Hope that helps!