Possible Solutions to DNS Errors After Changing URL in Webmaster Tools

Bloggers and webmasters often encounter DNS errors in Google Webmaster Tools. The message saying “Over the last 24 hours, Google bot encountered 40 errors while attempting to retrieve DNS information for your site. The overall error rate for DNS queries for your site is 14.8%.” will worry you till it is resolved.

(The values seen in bold are variable from site to site)

We will discuss the possible solutions to this problem and will try to find a solution(for which you came here) that can solve your problem by the end.

Solution #1:

Check for error rating – If the error rating is closer or equal to 100%, check if name servers are correctly configured or not. Go to your domain registrar’s dashboard that is provided to you when buying the domain and set the values correctly. If you have no technical knowledge to change them for yourself, ask the registrar without any hesitation.

If you find no clue of how to contact your domain registrant, please check the email format designed by our friend +Rohan Chaubey:

To The [company name] Customer Support Team,

I recently bought a domain from your site. I am facing some DNS errors after changing the URL in the Webmasters tools. While checking for error rating I wanted to verify if name servers are correctly configured or not.

I possess no technical knowledge to change them myself. I would highly appreciate if your staff could help me in getting them configured correctly.

I am ready to bear any charges for your time and service if needed. Thank you so much for your time and consideration. I look forward to hear back from you soon.

Thanks,
[Your name].
[Account details or web address].

Solution #2

Upgrade your hosting plan – If the error rate is less than 100%, the problem might be caused due to server overload. This happens mainly due the following 7 reasons:

1. Uncontrollable amount of natural web traffic trying to access the site within the same time.
2. Distributed Denial of Service(DDoS) attacks on the server where you website is hosted.
3. Uncontrollable amount of unusual or bot traffic sent to your website.
4. Affected web browsers and computers due to viruses and worms.
5. Because you have hosted your website on a limited capability host and you get excess number of client requests to access that page that your server cannot handle.
6. Low speed internet connections finding it difficult sending request to servers and receive the response.
7. Maintenance or repairing of web servers

The possible solution to this problem is upgrading the resources to your server and improving the configuration that can handle ample of client requests at once. Also, consider security features in order to avoid hacker attacks on your website.

Solution #3

Fixing DNS problems on your own computer – Sometimes, the DNS configuration on your own computer might get disturbed due to the recent changes you have made to your network or the changes made by your ISP.

To detect if the error is with your computer, ask your friends to check if they could open your website without any glitches on their side. If they could open your site normally from their side, it would definitely your computer configuration problem.

I have faced this situation in the past once and worried why my website alone is not working on my side. Later, with the help of my online friends, I could figure out the real problem is and changed and back the DNS configuration from Google to default.

Solution #4

Fetch as Google – This is the simplest solution ever for this problem. Use ‘Fetch as Google’ option in Google Webmaster Tools to tell Google bot to re-crawl your website once. It will Google to update the status of your website.

Perform this step even after solving the problem once. It will be helpful in reducing the ‘URL not found’ errors due to this DNS blackout.

Hope these solutions would help you get your problem solved. Please share if you have any other or better solutions than specified ones. We’ll update them in the article with an attribution of your name.

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Also I would like to thank Rohan Chaubey, the wise soul in young body for helping us out with the letter format to contact the hosting providers. He’ll be with us from today, if you need any other help regarding the composing of any emails