Though we run PC's very smartly, we still don't know the basic troubleshooting tricks and often go for a black hole instead of just picking it out.
Here are the basic troubleshooting guidelines for what to do with regular computer problems.
Here are the basic troubleshooting guidelines for what to do with regular computer problems.
When You Cannot save a file onto your hard disk
First check your hard disk to see if it still has space available. Delete some files if possible. Run a virus scan on your computer and make sure that there are no viruses present. Reinstall the application you are using and see if it solves the problem.
If Monitor does not display anything
Check the obvious -- Monitor‟s LED light is on, power is plugged in and cable is connected to both the monitor and PC. When you turn on your PC, check to see if there are any strange beeping noises. If so, there could be a problem with your graphics card. You will need to replace the graphics card in this case. To see which is the graphics card (VGA card) inside your PC, look at which card the monitor cable is connected to.
When Keyboard/mouse doesn’t work
If it‟s a wireless keyboard/mouse, check to see if the batteries need replacing. If it‟s not a wireless keyboard/mouse, check to see if the cable is plugged in properly. It may be that the USB port which you plug your keyboard/mouse cable to is faulty. Try another USB port if you have one. If there are no USB ports available, buy a USB hub which will allow you increase the number of USB ports. Plug your keyboard/mouse cable here. If the device doesn‟t work, you will need to replace it.
Mouse cursor is hard to control
This normally happens with a mouse that has no infrared. It‟s because the inside of the mouse is dirty due to long usage.
Advertisements keep popping up on the screen
These unwanted advertisements are popping up on your screen because a website has placed spyware or some other annoying code on your PC when you visited or downloaded something from their website.
No internet access
If you cannot access the internet from a browser, then it could be due to:
1. The website you’re visiting is offline. Try visiting another website to see if this is the case.
2. Could be a problem with your internet provider. Ring them immediately and ask if they have a problem.
3. Check to see if the wireless signal on your PC or laptop is weak. You may need to go to a better location
A USB device is not working
If any of your USB devices are not working such as printer, digital camera, web cam etc… then unplug the device from your PC. Then restart the PC. Plug in the USB device again to see if the computer can automatically detect it. If so, it will ask you to download the driver. If you have the driver on disk, then use it. If not choose the option where Windows will automatically search for the recommended driver.
If this doesn‟t work then plug the USB device into another USB port to see if the USB port is faulty. If all these fail, then the problem could be with your USB device. Try the device on another computer to confirm.
No sound from your PC
Check to see if the speakers are switched on and plugged in properly. Then go to Control Panel…Sounds and Audio Devices. Check to see if the volume is not muted. Next go to websites such as YouTube, to see if you can hear any sound. It may be that a particular application you‟re working with has a problem with sound. If all the above fails then you need to replace your sound card.
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